Explore Our Services
Supply Chain & Warehouse Operations
Strong supply chain and warehouse operations are the backbone of reliable fulfillment and customer satisfaction. I help businesses diagnose operational issues, improve inventory accuracy, and optimize physical layout and flow so work moves smoothly from inbound to outbound. The result is a more efficient, predictable operation that reduces friction and supports growth.
Delivered multimillion‑dollar transportation savings by redesigning outbound shipping strategy and leading cross‑functional operational change.
Improved purchase order accuracy by educating merchants and buyers on downstream operational impacts, strengthening the entire supply chain flow.
Achieved per‑unit cost reductions through crossdock implementation across multiple business units and third‑party partners.
Served as interim DC Director for a national footwear brand, managing day‑to‑day retail, wholesale, and ecommerce operations during a major 3PL transition.
Led 3PL selection processes as a neutral third party, managing RFPs, building weighted decision matrices, and guiding clients through final selection.
Supported a startup cosmetics brand with full 3PL RFP development and selection, aligning operational needs with rapid‑growth requirements.
Helped launch a purpose‑driven 3PL, serving as IT director, network designer, hardware lead, DC design partner, and operations coach.
Served a start-up ecommerce brand by designing, procuring and overseeing rack installation. This also included redesigning operational processes that improved through put and reduced cost per unit.
WMS Selection, Configuration & Implementation
A Warehouse Management System sits at the center of a modern fulfillment ecosystem, connecting tightly with the ERP, LMS, TMS, and other operational systems. I help businesses select the right WMS, configure it properly, and integrate it cleanly so the entire ecosystem works together as a seamless, optimized whole. With structured leadership and hands‑on experience, implementations stay aligned, on schedule, and positioned for long‑term operational success.
Directed design/build efforts for multiple high‑volume automated distribution centers, including facilities exceeding one million square feet.
Served as testing director over a team of 8 in a 750,000 sq foot, automated footwear facility that included a GTP multi-shuttle, tilt trey sorter and shipping sorter.
Validated WMS‑to‑MHE integrations, ensuring data accuracy, workflow reliability, and best‑practice operational design.
Led DC startup teams through layout validation, workflow refinement, and operational readiness during peak‑season commissioning.
Led a boutique frozen‑food ecommerce business through WMS requirements gathering, vendor selection, design, and implementation to support scalable growth.
Served as WMS SME and project manager for a multi‑DC WMS implementation for a global pop‑culture toy manufacturer, managing teams across India, the UK, and the US.
Business & Systems Integration + Workflow Design
When systems don’t talk to each other, teams end up working harder than they should, and exceptions quietly become the default mode of operation. I map interactions, design clean integrations, and streamline workflows so information flows reliably across the business. This reduces manual work, increases accuracy, improves visibility, and creates a more connected, efficient operation.
Developed waving and order‑flow strategies that aligned wholesale, retail, and ecommerce demands, improving service levels and reducing freight costs.
Managed day‑to‑day IT operations for highly automated distribution centers supporting more than 1,000 retail stores and multiple ecommerce channels.
Managed IT operations in a multi-DC network with a team of 4 analysts/developers and consulting partners.
Oversaw WMS, WCS, LMS, and host system integrations, resolving errors, stabilizing interfaces, and ensuring system uptime.
Rescued at‑risk technology programs by establishing structure, stabilizing processes, and driving on‑time implementation across global business units.
Designed storage, layout, and operational flow for a high‑end sports equipment startup entering its second year of distribution operations.
End‑to‑End Ecommerce Operations & Systems
Ecommerce puts real pressure on operations, exposing gaps in workflow, systems, and fulfillment that often stay hidden in traditional channels. I help businesses design scalable processes, optimize system performance, and troubleshoot the operational issues that slow teams down. The result is a smoother, more reliable ecommerce engine that strengthens fulfillment, improves customer experience, and supports sustainable growth.
Implemented Tier‑1 WMS solutions that transformed manual, paper‑driven operations into RF‑enabled, ecommerce‑capable fulfillment environments.
Designed systems and interfaces that increased ecommerce throughput, visibility, and operational flexibility.
Strengthened ecommerce inventory and ERP alignment to support accurate availability, order flow, and fulfillment execution.
Led packing and dry ice analysis to reduce shipping cost and deliver products safely in the cold chain
Introduced a second parcel carrier to create rate competition and reduce transportation costs for a growing ecommerce operation.
Developed an end-to-end ecommerce road map that included order capture, ERP inventory tracking, WMS fulfilment, TMS shipping and customer communications through the whole Order-to-Payment process.
Project Management & Delivery Leadership
Successful projects require clear scope, disciplined planning, and steady leadership from start to finish. I bring structure, governance, and hands‑on experience to keep teams, vendors, and timelines aligned so work stays on track and within budget. With 35+ years of delivery experience, I help organizations execute complex initiatives with confidence, predictability, and results that create real business value.
Led cross‑functional global project teams, coordinating developers, MHE vendors, consultants, and operational leaders through complex testing cycles and cutover sequence.
Managed multimillion‑dollar design/build programs across distribution, manufacturing, and technology, delivering on time and within budget.
Drove cultural transformation within logistics organizations, shifting teams from reactive silos to proactive, collaborative business partners.
Led a multi‑DC labor management system implementation for an international apparel wholesale, retail, and ecommerce business.
Provided program‑level guidance for a major system migration from on‑premise infrastructure to the Azure cloud.
Served as project manager for the design and launch of a frozen‑food production plant and distribution facility.